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Order Confirmation Policy
At Impellimax, we believe customer satisfaction is paramount and make every effort to insure
that our customer's orders run smoothly and surprise-free. The following Order Confirmation Policy
is just one of several ways complete customer satisfaction is achieved. A fully integrated database
system has been implemented for our design and manufacturing processes. This includes pre-allocation
of materials during the quoting process and complete real-time job tracking and scheduling.
In addition, we take pride in our knowledgeable and enabled sales and technical staff, rapid and responsible
acknowledgement of Nondisclosure Agreements, and stringent quality assurance.
(It is strongly recommended that the Buyer print a copy of this page to include with an order to
maintain record completeness.)
Following receipt of a purchase order pursuant to the Quotation, Impellimax will email an Order
Confirmation form to the Buyer identified on the PO. Impellimax reserves the right to modify
incorrect purchase order terms, as necessary to conform to the referenced Quotation, and will
apprise the Buyer of such changes by means of the Order Confirmation. Impellimax considers the
Order Confirmation, whether signed by the Buyer or approved by default through inaction of the
Buyer within a week of transmission, to be the legally binding terms of the order. The Order
Confirmation Procedure has been implemented to assure customer satisfaction through open, clear,
and ethical dialogue through the ordering process.
Impellimax will not directly accept orders destined for international shipment.
Contact Radar Systems Technology
for all international orders except for Japan.
Contact HyTech Associates Sales for
Japanese orders.
**In circumstances where portions of this policy may conflict with state or federal laws, such
laws take precedence.**
Order Confirmation Policy Rev -
Last Revised 4/20/07
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OP13: Drawing Numbering System
SCOPE:
The Impellimax documentation control system uses a hyphenated drawing numbering system, of the form PNPNPN-XXX.
The PN segment (which can be from 4 to 10 alphanumeric characters long) identifies the Impellimax part number to
which the drawing applies. The -XXX segment (which can be 2 or 3 numerals long) identifies the type of the document.
The following drawing types are defined:
-1XX Assembly drawings
-2XX Schematic drawings
-3XX (internal use)
-4XX (internal use)
-5XX Outline drawings
-6XX Substrate drawings
EXAMPLE:
A typical example could be "NX3-50", which is an outline drawing for a three channel noninverting high speed driver.
Although the purchased and shipped part number could be any of these (NX320B4, NX350AS, NX315C3-T, etc), the Outline
drawing for the part is chosen by Engineering and would conform to the "NX3-5XX" drawing number format, for the examples
given. Similarly, Engineering determines which Assembly drawing (NX3-1XX), Schematic drawing (NX3-2XX), and Substrate
drawing (NX3-6XX) are to apply to a particular order. These drawing selections for the order are maintained under the
Impellimax Materials List (ML) Documentation Control procedure following the Purchase Order Review and sign-off by the
various departments mandated within that procedure.
CONCLUSION:
Although this drawing numbering system has some precedence among suppliers in the Microwave industry, the apparent
disparity between the shipped part number (PNPNPN) and the Outline drawing number (PNPNPN-5XX) is a potential consequence.
In the context of our Documentation Control system, however, the Part Number of a unit is held to be distinct from the
drawings that pertain to it or that in part define it.
OP13 DRF 1244 Rev -
Last Revised 01/05/10
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